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- How should projects request assistance?
- Direct email to a monitored alias
or
- Tag on existing mailing listLFN TAC mailing list [TAO]
or
- Wiki post to the TAO main page
- How to find the right expertise?
- Start with the TAC members
- Build a list SMEs
- Post a request for assistance in mailing list(s) (which?)
- Where should we document the process and generated information?
- LFN Wiki?Other?Wiki TAO main page
- We may decide on other platforms in the future.
Who?
There was a comment made during the TAC review of this proposal (by Frank Brockners ) about why the process described here is not just a role of the entire TAC. While the comment makes sense, it would be beneficial to have a smaller group of people driving this, so that the responsibility is not spread too thin.
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