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- Identifying groups or individuals in LFN projects that addressed similar issues, or posses expertise in the domain in question.
- Create the necessary platform for collaboration - Wiki pages, Conference calls, Mailing list tags, etc.
- Drive the collaboration by making sure information is exchanged in a proper and timely manner, the right individuals are involved, communication is documented and decisions are being made.
- Make sure the process is documented for the benefit of future projects, especially the problem statement and proposed solution(s).
- Follow up on the implementation of the solution and if required re-initiate the collaboration. Repeat until a satisfactory solution has been reached.
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Where?
- How should projects request assistance?
- Direct email to a monitored alias
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